Customer support

Your direct line to us

Fast, reliable and competent - our customer service

For us, customer service means being close to our customers. It is important to us to always provide you with expert and comprehensive advice. We want to provide you with all the information you need – and not just through our business units, training courses and on-site seminars. Our GWS customer wiki or transaction processing is also available to you at anytime, anywhere. No matter how you contact us: We will take care of your concerns – guaranteed!

The GWS industry-based Business Units

Our industry-based business units (BU) provide an even stronger joint focus on your business processes and our in-depth industry know-how.

Dedicated GWS employees who are well acquainted with the industry processes assist you with everything from comprehensive service and professional consulting to individual development.

We are here for you when you need us

Your industry experts

Would you like to speak to us personally?

The GWS business unit contact persons are available for you from Monday to Thursday between 8:00 a.m. and 4:45 p.m. and on Fridays from 8:00 a.m. to 4:00 p.m.

Do you have technical questions about the hardware?

You can reach the technical hotline via your business unit on weekdays between 6:00 a.m. and 6:30 p.m. and on Saturdays between 7:45 a.m. and 12:00 p.m.